Because we realize that getting started with a new web site often offers many challenges, we wanted to take this opportunity to help you with the basic setup of your new account at Atlantavirtual.com, as well as help you become more familiar with the features that are available to you through your online control panel. The first, and probably most important of all the steps is to get your web site published to the internet. 

Because there are many programs that will allow you to upload your site, we have taken the time to give you the actual screen shot of WsFtp in our ftp documentation because of it's popularity. However, there are many other popular ftp tools for uploading your pages and files, based on what our current customers are using.  Below is a list of programs that we currently have (note: if the program that you are using is not listed here, you can still use it, we have simply not added it to our list yet).

If you need specific examples of the screenshots of these programs, please send a request to support and we'll be happy to send a sample shot over in attachment. Over time, we'll be continually adding to the AV support documentation database. So, please let us know if there are areas you would like to see better explained and we will work to get it in place for you.

Publishing Tools	FTP Clients
FrontPage 97	WsFtp
FrontPage 98	CuteFtp
FrontPage 2000
	Bullet Proof
Netscape Composer	LapLink
Dreamweaver	DOS
Adobe GoLive	Fetch
Adobe PageMill	Most others ...

.

When you upload your site to the internet, you will want to make sure that you name your main page ‘index.html’, as this is how our system will recognize your page.  Also, make sure that you are uploading your site into the /www/ directory. If you would prefer not to use any of these programs, we do offer the ability to upload your sight using the ‘File Manager’ located within your control panel.  Here are the steps you will go through if you would like to use this means for uploading your pages: Enter your control panel by going to your IP_address/menu and entering the username and password that we provided you Click on the ‘File Manager’ link.

Once you are in the ‘File Manager’ click on the /www/ directory (see below)

Now that you have your site uploaded, the next step is to setup your e-mail accounts using the ‘Mail Manager’ feature on your control panel.  Here are the steps you will go through in order to complete this task:

1. Enter your control panel and click on the ‘Mail Manager’ link.
2. Once you are in the ‘Mail Manager’ you will notice that you already have a ‘default’ mailbox and also a mailbox with your ‘username’ that was setup with the account.  The default box acts as a catchall box and it is automatically setup to forward to the mailbox with your username. If you do not wish to use the mailbox with your username, you can delete this address by clicking on the link for this address on the left side of the screen.  Once you do this, you will also need to do one of two things, either setup a new mailbox and have your default mail forwarding to that box, or enter the default box through the link to it on the left and set that box to ‘Bounce Default E-mail (i.e. reject all e-mail that does not have an address.)  (Note: the default mailbox is setup to get all e-mail addressed to all_addresses@yourdomain.com that do not have mailboxes setup for them, for example; you use marc@yourdomain.com and someone sends an e-mail to mark@yourdomain.com, this message would be forwarded to the default box)
3. To add a new e-mail address click on the ‘New Address’ link on the left-hand side of the page.  You will need to enter a username for the account, this will be the e-mail address without the @yourdomain.com, you will then need to setup a password for the specific e-mail address, this can be whatever you would like it to be. Click ‘add’ when you are finished.

The next step is to setup your e-mail client to enable you to retrieve the e-mail from the addresses that you just created.  While there are a large number of e-mail clients available for you to use, we have screen shots for a few of the more popular programs for your assistance. Send us a request to
support request and we'll forward you a screenshot of the client you use to help you set it up. Add the username and password for the e-mail account that you just setup, as well as the outgoing mail server (smtp server) provided by your ISP so that you will be able to send e-mail messages. Now that you have your site uploaded to the internet and all of your e-mail addresses setup, you are ready to go.  If you have any other questions that were not answered here, please take this opportunity to familiarize yourself with our support website (this area) by looking through the specific items on the support navigation console on your left.  If there are still questions that you have that you can’t find answers to, please fill out a support request and we will get an answer back to you ASAP.

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